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Terms and Conditions of Product Sale

1. Acceptance

ALL SALES ARE SUBJECT TO AND EXPRESSLY CONDITIONED UPON THE TERMS AND CONDITIONS CONTAINED HEREIN, AND UPON CUSTOMER'S ASSENT THERETO. THE TERMS AND CONDITIONS CONTAINED HEREIN WILL BE CONTROLLING, AND ANY ADDITIONAL AND/OR INCONSISTENT TERMS AND CONDITIONS SET FORTH IN ANY ACKNOWLEDGMENT, PURCHASE ORDER, OR ACCEPTANCE DOCUMENTS REQUESTED FROM AND/OR PROVIDED BY CUSTOMER ARE EXPRESSLY REJECTED. NO VARIATION OF THESE TERMS AND CONDITIONS WILL BE BINDING UNLESS AGREED TO IN WRITING AND SIGNED BY AN OFFICER OR OTHER AUTHORIZED REPRESENTATIVE OF LAB PROCUREMENT SERVICES, LLC.

2. Specifications

Product specifications are subject to change without prior notice.

3. Delivery

Delivery of all orders will be FCA (INCOTERMS 2000) and title of all Products shall transfer to Customer upon delivery of such Products to the carrier. Shipping and handling fees, carrier surcharges (including fuel surcharges) and hazardous material fees imposed by government regulation will be added separately to the invoice. Delivery methods include FedEx, UPS, USPS and DHL. Most products are drop shipped directly from our suppliers. Delivery times are vendor dependent and will be provided with the order confirmation.

4. Damaged Shipments

Please inspect your shipment upon receipt. If any external damage is noticed, accept the shipment only after the driver has noted the damage on both his and your copies of the delivery receipt and you have requested an inspection by the carrier. Keep all containers and packing material for inspection. If, upon opening a shipment, you find a shortage or damage, you must request inspection by the carrier within 24 hours of delivery or you will relinquish your right to make a claim. Lab Procurement Services, LLC reserves the right to repair a damaged product, where applicable, before replacement or credit is determined.

5. Payment Methods

Lab Procurement Services, LLC accepts Visa, MasterCard, American Express and PayPal. Purchases orders are only accepted on a pre-arranged basis. All prices and payments are in US Dollars (USD$).

6. Sales Tax

Sales taxes where applicable (local, state or federal) will be added to the invoice price. If you are exempt from sales taxes, please be sure to provide the proper documentation at the time of ordering.

7. Product Return Policy

A. All returns must be authorized by Lab Procurement Services in order to insure proper credit and must be requested within 30 days of purchase. NOTE: All returns are subject to a minimum 15% restocking charge. For returns not due to Lab Procurement Services error, customer is responsible for all transportation fees related to the returned product. To ensure proper credit, each Product return must include the following information:

  • Customer Name and Address
  • Purchase Order Number
  • Lab Procurement Services Shipping Order Number
  • Date of Invoice
  • Catalog Number of Returned Item(s)
  • Reason for Return

B. Products not authorized for return include:

  • Products not in completely resalable condition (including Products with damaged, missing or defaced labeling or packaging)
  • Laboratory apparatus or instruments that have been used or are without the original packaging, labeling and operating manuals
  • Products purchased on a Special Order Basis
  • Products not purchased from Lab Procurement Services, LLC
  • Discontinued products

C. Customer shall include with each return shipment of a pipettor, a certification from an authorized representative of the company that the equipment was properly decontaminated in accordance with current regulations and other recommended guidelines. The product should be shipped to the indicated service center and the transportation charges prepaid. To ensure prompt handling, the return authorization number should be placed on the outside of the package.

8. Country of Origin – The United States of America (USA)

9. International Orders

Due to the variability in international shipping rates, duties, tarriffs and additional paperwork required, all orders with a shipping address outside of the continental United States are subject to additional shipping and handling fees. Upon receipt of your order or quote request, shipping charges will be calculated by our staff and a quote will be sent via email. Once you have approved the shipping and handling charges they will be added to your order total and your products will be shipped.

You may choose to use your preferred shipper and charge the shipping to an account in order to leverage any negotiated discounts. However, international handling charges will still apply.

10. Product and Service Warranties and Limitation of Liability

A. LAB PROCUREMENT SERVICES HEREBY DISCLAIMS ALL OTHER WARRANTIES OR GUARANTEES WITH RESPECT TO THE SUBJECT MATTER OF THIS AGREEMENT, WHETHER STATUTORY, WRITTEN, ORAL, EXPRESS OR IMPLIED INCLUDING, WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY, SUITABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

B. The liability of Lab Procurement Services under this limited warranty does not extend to any Products which are abused, altered or misused by the Customer or any other persons or entities or which become defective or non-conforming through the actions or inaction of the Customer or any other persons or entities. A defective or non-conforming Product is defined only as a Product which is outside of the manufacturer's defined Product specifications, and shall not include Products that fail to meet any fitness of use by Customer or any unique Customer operating conditions or applications.

C. If any Product or Service warranted hereunder proves defective or non-conforming, Lab Procurement Services sole liability and Customer's sole remedy hereunder shall be for Lab Procurement Services, to repair or, at Lab Procurement Services’ option, (i) replace (or re-perform the Service), at no cost to Customer, any such defective or non-conforming Product with a non-defective or conforming Product (as applicable) or (ii) credit Customer's account for all amounts paid with respect to the defective or non-conforming Product or Service upon Lab Procurement Services' receipt of the defective or non-conforming Product. In the event of replacement, the replacement Product will be warranted for the remainder of the original warranty period or ninety (90) days, whichever is longer.

D. If a Product should require service, contact Lab Procurement Services for instruction. When the return of the Product is necessary, a return authorization number will be assigned and the Product shipped, transportation charges prepaid, to the indicated service center. To insure prompt handling, the return authorization number should be placed on the outside of the package and a detailed explanation of the defect enclosed with the Product.

E. IN NO EVENT SHALL LAB PROCUREMENT SERVICES HAVE ANY OBLIGATION OR LIABILITY FOR ANY EXEMPLARY, PUNITIVE, INCIDENTAL, INDIRECT, SPECIAL OR CONSEQUENTIAL DAMAGES, OR LOSS OF PROFITS, USE OR GOODWILL, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER THEORY OR FORM OF ACTION, EVEN IF SUCH PARTY HAS BEEN ADVISED OF THE POSSIBILITY THEREOF. THE TOTAL LIABILITY OF LAB PROCUREMENT SERVICES (INCLUDING ITS SUBCONTRACTORS AND AGENTS), IF ANY, FOR DAMAGES RELATING TO ANY PRODUCTS SOLD UNDER THIS AGREEMENT SHALL BE LIMITED TO THE PRICE PAID FOR SUCH PRODUCT(S) AND THE TOTAL LIABILITY OF LAB PROCUREMENT SERVICES (INCLUDING ITS SUBCONTRACTORS AND AGENTS), IF ANY, FOR DAMAGES RELATING TO ANY SERVICES PROVIDED UNDER THIS AGREEMENT SHALL BE LIMITED TO THE FEES PAID FOR THE SERVICE GIVING RISE TO SUCH CLAIM.

11. Miscellaneous

A. Termination - This Agreement may be terminated by either party for convenience at any time upon reasonable written notice delivered to the other party. In the event of any termination or expiration of this Agreement, Customer shall be billed immediately for Products shipped through the effective date of such termination or expiration and all custom Products purchased for Customer in Lab Procurement Services’ inventories at such date, and Customer shall pay the invoiced amount immediately upon receipt of such invoice.

B. Force Majeure - In the event either party is prevented in whole or in material part from performing its obligations under this Agreement solely as a result of force majeure, upon the prompt giving of notice to the other party detailing such force majeure event and its anticipated duration, the obligations of the party so prevented shall be excused during such period of delay, and such party shall take whatever reasonable steps are necessary to relieve the effect of such cause as rapidly as possible.

C. Merger, Modification, Waiver - No amendment, modification or waiver of these terms shall be binding on either party unless reduced to writing and signed by an authorized officer of the party to be bound, and in the case of a waiver, shall be effective only in the specific instance and for the specific purpose for which given, and shall not be construed as a waiver of any subsequent breach. The failure of either party to enforce at any time or for any period of time any of the provisions of this Agreement shall not be construed as a waiver of such provisions or of the right of such party thereafter to enforce each and every such provision. No course of dealing, usage of trade or course of performance shall supplement, explain or amend any term, condition or instruction of this Agreement, or any shipment of Products hereunder.

D. Applicable Law - This Agreement is made pursuant to, and shall be construed and enforced exclusively in accordance with, the internal laws of the State of Tennessee (and United States federal law, to the extent applicable), without giving effect to otherwise applicable principles of conflicts of law.

E. Authority to Enter Into Agreement - Each party represents and warrants that it is authorized to enter into this Agreement and that in so doing it is not in violation of the terms or conditions of any contract or other agreement to which it may be a party.

F. Assignment - This Agreement shall be binding upon and inure to the benefit of the parties hereto and their respective successors and permitted assigns and designees; provided, however, neither party shall have the right to transfer, assign or delegate its rights or obligations under this Agreement or any portion thereof without the prior written consent of the other party (except that either party may assign this Agreement to a parent, subsidiary or successor corporation without such consent).

G. Nature of Relationship - Neither party, its employees or permitted subcontractors or agents shall, under any circumstances, be considered to be an agent, partner, joint venturer or representative of the other party.